Shipping Policy
Effective Date: April 19, 2025
At RVS International, we are committed to ensuring that your orders are delivered promptly and securely. Please read our Shipping Policy for details about shipping, delivery times, and other essential information.
1. Order Processing
All orders are processed within 1-3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Locations
We currently ship to the following locations:
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India
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International Shipping: We offer international shipping to most countries. For shipping outside India, delivery time and charges may vary based on your location.
3. Shipping Methods
We use the following trusted carriers for shipping:
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India: [Courier options like BlueDart, DTDC, India Post, etc.]
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International: [Courier options like FedEx, DHL, UPS, etc.]
You will receive a tracking number once your order is dispatched.
4. Shipping Charges
Shipping charges are calculated based on the weight of your order, shipping method, and delivery address. You will be informed of the shipping charges at checkout before confirming your order.
5. Estimated Delivery Time
Delivery times vary based on your location. The estimated delivery times are as follows:
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India: 3-7 business days
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International: 7-21 business days (depending on location)
Please note that these are estimated delivery times, and delays may occur due to customs processing, weather conditions, or unforeseen circumstances.
6. Customs and Duties (For International Orders)
For international shipments, you may be subject to customs duties, taxes, and other fees, which are the responsibility of the recipient. Customs regulations and fees vary by country, and it is recommended that you check with your local customs office for more details.
7. Order Tracking
Once your order is shipped, we will send you an email with tracking information. You can track your order using the tracking number provided.
8. Shipping Issues
If you have not received your order within the estimated delivery time, or if there are any issues with the shipping or delivery, please contact us at info@rvsinternational.in. We will assist you in resolving the issue as quickly as possible.
9. Damaged or Lost Items
In case your order is damaged during transit or goes missing, please contact us within 7 days of receiving your order. We will work with our carrier partners to investigate and resolve the issue. If your order is confirmed to be lost or damaged, we will either issue a replacement or a refund based on the circumstances.
10. Incorrect Address
Please ensure that the address provided is correct and complete. RVS International will not be responsible for any delays or non-delivery caused by incorrect or incomplete addresses provided by the customer. If the address is incorrect, please contact us immediately at info@rvsinternational.com
11. Contact Us
For any shipping-related inquiries, please feel free to contact us:
RVS International
Email: info@rvsinternational.com
Phone: +91-9372158460
Website: www.rvsinternational.com